Freshworks is the Indian company that develops:
- Freshdesk: customer support service
- Freshservice: IT Service management service
- Freshsales: Sales CRM service
- Freshcaller: Call center service
- Freshteam: Applicant tracking service
Yes, you can confidently continue with all Freshworks products as we are currently in the process of achieving compliance. The regulation approved by the EU parliament in April 2016 provides businesses an adapting period of 2 years until the enforcement date of May 2018. Preparing for GDPR is a company wide challenge involving large amount of time, resources and expertise. Freshworks is working towards it and will be GDPR compliant by May 2018.